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11 hours ago
Such a wonderful experience, David Reed was so attentive to all requests. The car is perfect, so happy with purchase. 100% Thankyou.
Lynda Warner
Toomey Dacia Basildon
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13 hours ago
Buying my new car was a delight. I was given all the information I required without pressure to buy. The car was configured how I wanted it and was available quickly. The staff were courteous and made it a positive experience . A special thank you to David Reed who was exemplary in handling the sale.
Lynn Martin
Toomey Dacia Basildon
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1 day ago
Excellent experience from choosing car through to collecting. Very friendly, professional, informative and reassuring sales team . Especially our contact sales execrable Michael Daws who went above and beyond any motability dealers we’ve dealt with over the past 15 yrs. could not wish for better . Thank you.
Janet Lilley
Toomey Dacia Basildon
Response from Toomey Motor Group Limited 15 hours ago Good morning Janet, thank you for sharing your excellent experience! We're thrilled to hear that Michael Daws and the sales team provided such friendly, professional, informative, and reassuring service throughout your car selection process to collection. It's wonderful to know that Michael went above and beyond, making this the best experience you've had with motability dealers in the past 15 years. We'll be sure to pass on your kind words to Michael and the team. If you have any further questions or need assistance, feel free to reach out.
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5 days ago
Thank you Steve
Jazmine Faulkner
Toomey Dacia Basildon
Response from Toomey Motor Group Limited 3 days ago Thank you for leaving a 5-star review Jazmine!
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6 days ago
After driving a Dacia Logan Stepway as a taxi for a year and a half was interested in buying a Dacia Duster after I retired from taxiing.
Dan showed me to a smart looking Duster 2 years old went on the test drive enjoyed his company on that and decided to go ahead with purchase.
Dan professionally went through all the preparation of sale and warranty and made the whole process comfortable.
I found him very approachable and witty at times and wouldnt hesitate to use Toomey again.
Thanks very much Dan
Rob Headlam
Toomey Dacia Southend
Response from Toomey Motor Group Limited 3 days ago Thank you for sharing your experience! We're delighted to hear that Dan provided excellent service during your purchase of the Dacia Duster. It's great to know that Dan's professionalism and approachability made the whole process comfortable for you. If you have any further questions or need assistance in the future, don't hesitate to reach out. Enjoy your new Duster!
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1 week ago
So far I have only had dealings with one Toomey employee - Zack Herring. This is the third vehicle purchased from this dealership and the second via Zack. Throughout he has been extremely helpful and pleasant and did infact get my Jogger delivered three months earlier than expected. Unfortunately the car mats have been held up in France but Zack came up trumps with a pair of Sandero items to save my carpets getting damaged whilst waiting. Thanks Zack, top man.
Anthony Silver
Toomey Dacia Southend
Response from Toomey Motor Group Limited 1 week ago Good morning Anthony, thank you for leaving an excellent review! It's great to hear that Zack went the extra mile by getting your Jogger delivered early and providing temporary mats. If you have any further needs or questions, feel free to reach out. We appreciate your continued trust and loyalty!
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1 week ago
Many thanks to Jay in the sales team , and the sales Manager who helped me through buying a pre owned Dacia duster , my only second time ever from any main dealer but they made the transaction smooth with great knowledge of the Dusters .
Kevin Keeble
Toomey Dacia Southend
Response from Toomey Motor Group Limited 1 week ago Good morning Kevin, thank you for leaving an excellent review. We're delighted to hear that Jay and our team helped you have a smooth purchase of a Dacia Duster. If you need any further assistance, please don't hesitate to ask.
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1 week ago
Always professional and thorough.
Ready when we asked for and work done to the best standardAll staff are fantastic
Julian Thorne
Toomey Dacia Basildon
Response from Toomey Motor Group Limited 1 week ago Good morning, thank you for sharing your positive feedback! We're delighted to hear that our team provided you with professional and thorough service, ensuring your vehicle was ready promptly and the work was completed to the highest standard. We appreciate your kind words about our staff. If you have any further needs or questions, please feel free to reach out.
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2 weeks ago
Bought my first car from Dacia recently. Had my eye on a second hand car but Jay was able to work out a deal on a brand new car. He was super helpful in getting all of the finances and details sorted and the delivery was smooth. The car is lovely as well, thanks Jay!
Yashasvi Arunkumar
Toomey Dacia Southend
Response from Toomey Motor Group Limited 1 week ago Good morning, thank you for choosing Dacia for your first car purchase and for sharing your positive experience with us! We're thrilled to hear that Jay provided excellent assistance and was able to work out a deal on a brand new car for you. If you have any further questions or need assistance in the future, please feel free to reach out.
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2 weeks ago
We have used Toomey Dacia for about the last 8 years and have always been very happy with the service provided. We have just bought a new car with David Reed at Toomey.
David and the team have been fantastic. They have been in touch with updates and assisting us with anything we need to do throughout the whole process.
David is straight talking, knowledgeable and very professional and was always available if we needed to talk anything through.
Many thanks
Dan Field
Toomey Dacia Basildon
Response from Toomey Motor Group Limited 2 weeks ago Good morning Dan, thank you for your loyalty to Toomey Dacia over the past 8 years and for sharing your recent experience with us. We're delighted to hear that David Reed and the team provided you with fantastic service during your recent purchase. It's wonderful to know that they kept you updated and assisted you throughout the entire process. If you ever need anything else, please don't hesitate to reach out.
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2 weeks ago
Arrived and booked in nice and fast. Service completed really quick as I was waiting.
Only thing different was they normally give you a free quick valet but the last 2 visits I haven't had that.
Terry Gipps
Toomey Dacia Basildon
Response from Toomey Motor Group Limited 2 weeks ago Good morning Terry, thank you for taking the time to leave a review. We're glad to hear that your service was completed quickly, and we'll be sure to pass on your feedback regarding the valet. If you need any further assistance, please don't hesitate to reach out.
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2 weeks ago
10/10 service from start to finish. Joe and the team were very helpful throughout the entire process and procured the model and colour I wanted ahead of the predicted lead time, which was a nice surprise. Very happy with my new motor so I can't recommend Dacia enough!
Jamie Horton
Toomey Dacia Basildon
Response from Toomey Motor Group Limited 2 weeks ago Good morning Jamie, we're thrilled to hear that you received 10/10 service from our team. It's wonderful to know that Joe and the team were able to assist you throughout the entire process and secure the model and color you wanted ahead of schedule. If you ever need further assistance, don't hesitate to reach out.
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2 weeks ago
Picked up our new baby last Wednesday love it great car great colour. Steve Moros as ever did a fantastic job handover was smooth and efficient his knowledge on renault austral goes a long way so grateful.
graham knight
Toomey Dacia Basildon
Response from Toomey Motor Group Limited 2 weeks ago Good morning Graham, we're glad you're delighted with your new car. It's great to know that Steve was fantastic and knowledgeable. If you need any further assistance, please don't hesitate to reach out.
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2 weeks ago
Over priced rip off merchant's.
Richard
Toomey Dacia Southend
Response from Toomey Motor Group Limited 2 weeks ago Hi Richard, we're sorry you feel this way. We'd love to try and better your opinion of what we offer here at Toomey Dacia Southend. If there's anything we can do to work on this please let us know at customerrelations@toomeymotorgroup.co.uk
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2 weeks ago
Just picked up my new dacia jogger extream hybrid extremely pleased with it and the sales man David Reed was fantastic very informative and altogether a very pleasant fella and made the experience very simple 10/10 david. overall 100% pleased with the car and service
nat wilkins
Toomey Dacia Basildon
Response from Toomey Motor Group Limited 2 weeks ago Good morning Nat, we're delighted to hear that you had such a positive experience with David Reed at Toomey. It's wonderful to know that David provided you with informative and pleasant service, making the entire process simple and enjoyable. We'll be sure to pass along your kind words to David. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Toomey!
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2 weeks ago
Everything
karen casey
Toomey Dacia Basildon
Response from Toomey Motor Group Limited 2 weeks ago Thanks for the 5-star review!
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3 weeks ago
I've had many Mobility cars and dealt with many mobility sails men but working with Steve Moros was special.
He knows his job well and does not try to sell you anything that's not right for you.
He has a warm sense of humour and is happy in his work.
He is a highly worth while member to the Toomey Renault Basildon team.
Very pleased to have met and worked with him.
Thank you Steve!!!
Robert Grieve
Toomey Dacia Basildon
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3 weeks ago
Excellent service from Toomey and polite welcome, work completed in good time and good value.
FRANCES NEIL
Toomey Dacia Southend
Response from Toomey Motor Group Limited 2 weeks ago Good morning Frances, thank you for taking the time to leave an excellent review. We're glad our staff were polite, and completed the work in good time. If you require any assistance in the future, please feel free to reach out.
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3 weeks ago
I've just brought a new Dacia Duster, Steve Moros the salesman was very helpful & professional. He went through everything & explained it all to me. Filled me with confidence in buying the car and I know I can go to him if I have any questions or need anymore help. I would thoroughly recommend buying a car from this dealership & from Steve Moros. I absolutely loving my new car!! Thank you Steve!
Cassandra Stanley
Toomey Dacia Basildon
Response from Toomey Motor Group Limited 3 weeks ago Good morning Cassandra, thank you for your wonderful feedback! We're delighted to hear that Steve provided you with helpful and professional service throughout your purchase journey. It's great to know that he took the time to explain everything thoroughly and filled you with confidence in your decision. We'll be sure to pass along your kind words to Steve. If you ever have any questions or need further assistance, don't hesitate to reach out.
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3 weeks ago
David Bennett
Toomey Dacia Basildon
Response from Toomey Motor Group Limited 3 weeks ago Thank you for the 5-star review David!
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3 weeks ago
Absolutely amazing service supplied by amazing people. David Reed especially. Even the coffee tasted good lol!
So knowledgeable, caring and considerate, even after me being a pest phoning all the time.
Seriously, if you going to buy a new car, get yourself down to here. You will NOT be disappointed
Ray Wright
Toomey Dacia Basildon
Response from Toomey Motor Group Limited 3 weeks ago Good morning Ray, we're thrilled to hear that you received amazing service by our team here at Toomey Dacia Basildon - particularly David Reed. It's great to know that he was knowledgeable, caring and considerate. If you ever need any further assistance, please don't hesitate to reach out.
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4 weeks ago
A little instruction on driving the loan car would be helpful
Janet rayment
Toomey Dacia Southend
Response from Toomey Motor Group Limited 4 weeks ago Good afternoon Janet, thank you for your 5 star review. We appreciate your feedback and will be sure to pass that onto our team. If you require any further assistance, please don't hesitate to reach out.
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1 month ago
Morgan was great !
Detail Nerds
Toomey Dacia Southend
Response from Toomey Motor Group Limited 1 month ago Good morning, thank you for the 5-star review! We're delighted to hear that Morgan was great, we'll be sure to pass this onto him. If you have any questions in the future, please feel free to reach out.
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1 month ago
Had great service from Davud Reed
michelle knight
Toomey Dacia Basildon
Response from Toomey Motor Group Limited 1 month ago Good morning Michelle, we're delighted to hear that you received great service from David Reed. Thank you for taking the time to leave a review, and if you need any further assistance, please don't hesitate to ask.
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1 month ago
Have just picked my new Dacia sanders stepway. Great service from Michael Daws from beginning to end, he’s a great asset to Toomey’s!!!
Paul Carrick
Toomey Dacia Basildon
Response from Toomey Motor Group Limited 1 month ago Good morning Paul, thank you for taking the time to leave an excellent review. We're delighted to hear that you received great service from Michael Daws, and thank you for the kind words. If you need any further assistance, please don't hesitate to ask.
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1 month ago
I was disgusted with Toomey Dacia southend when I took my car there to have a noise investigated when on full lock. I was told that I needed a new steering rack and possibly a pump costing £2000. I had no play in the steering. I was also advised that a had clutch juddering, engine miss fire and other things on a print out report. I was also advised that there was only 1 rack in the country so I needed to have done ASAP. For this information I was charged. The car was taken straight from Toomey to an independent garage where the car was totally checked over to find nothing wrong with any part of the car. 2 weeks later, the car passed its MOT with no work needed or advisories I put in a complaint by email on their complaints procedure. Heard nothing back.
Ian Porter
Toomey Dacia Southend
Response from Toomey Motor Group Limited 1 month ago Hello Ian, we are sorry to hear to you have had a negative experience with us at Toomey Dacia Southend. Our team would like to help resolve this issue. We understand you have previously reached out, but could you please email customerrelations@toomeymotorgroup.co.uk with more detail and your best contact information, our team will do everything we can to help you. Kind Regards, Toomey Motor Group.
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1 month ago
Experienced great customer service at Toomey Dacia Southend when buying my new car. Many thanks to Zack.
Kay Spooner
Toomey Dacia Southend
Response from Toomey Motor Group Limited 1 month ago Good morning Kay, it's great to hear that Zach provided you with great customer serviced here at Toomey Dacia Southend. We hope you love your new car! If you have any further questions, please feel free to reach out.
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1 month ago
Dan was the best seller
Gabriel Pasc
Toomey Dacia Southend
Response from Toomey Motor Group Limited 1 month ago Good morning Gabriel, we're delighted to hear that Dan provided great assistance with your new car! if you need any further assistance please feel free to reach out.
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1 month ago
Very helpful staff went above and beyond to help resolve my problem.
lucyevans2009@googlemail.com Weddings
Toomey Dacia Southend
Response from Toomey Motor Group Limited 1 month ago Good morning Lucy, we're delighted to hear that our staff went above and beyond to help resolve your problem. Thank you for your review.
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1 month ago
Excellent experience changing our Stepway Sandero.
Jay Singh was friendly , professional and extremely helpful with the technology for two oldies!
Margaret Cornforth
Toomey Dacia Southend
Response from Toomey Motor Group Limited 1 month ago Good morning Margaret, thank you for sharing your excellent experience! We're pleased to hear that Jay Singh provided friendly and professional assistance, especially with the technology. If you have any more questions or need further support, feel free to reach out.
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