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15 hours ago
Very professional and knowledgeable of the cars . Very friendly service .
Brian Rogers
Toomey Nissan Basildon
Response from Toomey Motor Group Limited 3 hours ago Thank you for your review, Brian! We are delighted to hear that our team were very professional and had great knowledge about the vehicles. If you need further support please reach out to the team again. Thank you!
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23 hours ago
So pleased with the service provided. Jessica was very professional and answered all of our questions perfectly. Nothing was to much.
Elle Cockerell
Toomey Nissan Southend
Response from Toomey Motor Group Limited 3 hours ago Good morning Elle and thank you for your excellent review. We are delighted to hear that Jessica ensured you received a professional and attentive service throughout your experience at Toomey Nissan Southend. If you need further support or have any questions please reach out again. Thank you!
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1 day ago
Thank you Jessica, the experience was very pleasant.
Jake Healy-King
Toomey Nissan Southend
Response from Toomey Motor Group Limited 1 day ago Thank you for your review, Jake! We are delighted that our staff were pleasant throughout your experience with us. If you need further support please reach out again. Thank you!
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1 day ago
I have recently taken delivery of my 2024 Kona hybrid Ultimate and it is a brilliant car. I was assisted by Alan Webster in my purchase/lease, and at every stage, Alan went above and beyond to smooth out any problems. I would highly recommend Toomey Hyundai, and specifically Alan, to any prospective purchaser.
Michael Creek
Toomey Nissan Southend
Response from Toomey Motor Group Limited 1 day ago Good morning Michael and thank you for your review. It's great to hear that our team ensured that you had received a positive service when purchasing and getting your Kona delivered. Alan will be delighted that he was able to be helpful and go above and beyond. If you need further support please reach out to the team again. Thank you!
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2 days ago
Thanks Mak
James Broad
Toomey Nissan Southend
Response from Toomey Motor Group Limited 1 day ago Good morning James! Thank you for your five-star review. It's great that Mak ensured you had a great service throughout. If you need further support please reach out to the team again. Kind regards, Toomey Motor Group.
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3 days ago
Thank you to Mak for helping us in our search for a car ,he was extremely helpful and explained everything clearly to us .
Brian “Seaside Old Codger.”
Toomey Nissan Southend
Response from Toomey Motor Group Limited 2 days ago Good morning Brian! Thank you for the excellent review. It's great that Mak was helpful and attentive throughout your experience with us. If you need further support please reach out to the team again. Thank you!
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3 days ago
I received a friendly and attentive service from Mak at Toomey Southend. He had a no-pressure approach and was super patient when I was trying to decide what car to go for. I would definitely reccomend!
Celestina
Toomey Nissan Southend
Response from Toomey Motor Group Limited 2 days ago Good morning Celestina! We are delighted to hear that Mak was very friendly, attentive and patient throughout your experience with us. If you need support please reach out to the team again. Thank you!
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3 days ago
After a week of going around all of the various makes of car showrooms within the Southend area, our last visit was to Nissan Toomey Southend.
We looked at various cars out on the forecourt and liked a couple on display.
Upon entering we were greeted by a well presented sales executive called Harry Parson who enquired as to what we were interested in viewing?
Upon explaining what we were after, Harry couldn’t have been more helpful, he was very knowledgeable and his no pressure sales approach was a change from the other previous sales people we spoke to at other showrooms.
After a test drive, we decided to purchase the vehicle, we decided on a date to pick up our Quashqai, whilst we were going through the relevant paperwork for the sale, we also spoke with John King the Deputy Sales Manger, he was also very pleasant and couldn’t have been more helpful with any questions and assistance in the date and time we wanted to pick up our new purchase.
As previously stated we ( my wife & I) had been around the majority of car showrooms within the Southend area for a week.
Had we ventured there first we could have saved ourselves a lot of negative pressure sales people who were more interested in a car sale of their choice not what we wanted.
I appreciate this review is a bit long, but l wanted to highlight the professional way both Harry & John treated us, the customer service was beyond reproach and l would highly recommend anyone looking for a replacement car to visit this showroom.
DUSTY MIllar
Toomey Nissan Southend
Response from Toomey Motor Group Limited 2 days ago Good morning and thank you for the excellent detailed five-star review! We are thrilled to hear that our team were able to ensure you had a positive experience throughout your journey with us. Harry and John will be delighted that their service left a lasting positive impression and they look forward to welcoming you back soon. If you need further support please reach out to the team again. Thank you!
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4 days ago
Goo service by Mak, very helpful
Lorraine Baker
Toomey Nissan Southend
Response from Toomey Motor Group Limited 2 days ago Thank you for your review, Lorraine! We are delighted that Mak provided a helpful service throughout your experience with us. If you need further support please reach out again. Thank you!
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4 days ago
Makaram, was extremely helpful, knowledgeable, friendly and efficient and made the whole buying experience of our new car very pleasant indeed.
Terry Dawson
Toomey Nissan Southend
Response from Toomey Motor Group Limited 2 days ago Good morning Terry and thank you for the excellent review. It's great that Makaram was extremely helpful, knowledgeable, friendly and efficient throughout your experience with us. If you need further support please reach out to the team again. Thank you!
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4 days ago
Addy has been super helpful and informative throughout the process and explained everything smoothly and professionally. I would definitely recommend.
Chris Murton
Toomey Nissan Basildon
Response from Toomey Motor Group Limited 2 days ago Thank you for your review, Chris! We are thrilled that Addy was able to ensure you received a helpful, informative, smooth and professional service. If you need additional support please reach out to the team again. Thank you!
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6 days ago
Tony Hopkins, Great service with sorting my new car, Did everything possible to sort me a great deal. Excellent service
Joe H
Toomey Nissan Basildon
Response from Toomey Motor Group Limited 6 days ago Thank you for a great review Joe! We are delighted that Tony was able to provide a great service when purchasing your new car. It's great that he did everything possible to ensure you had a positive experience. If you need further support please reach out to the team again. Thank you!
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6 days ago
Ellie Chapman
Toomey Nissan Basildon
Response from Toomey Motor Group Limited 6 days ago Thank you for your five-star rating Ellie! If you need any further support or have any questions please reach out again. Thank you!
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1 week ago
Tony was very helpful and very polite, nothing was to much trouble and done a lovely handover video for me to watch back over and over.
Ann Bush
Toomey Nissan Basildon
Response from Toomey Motor Group Limited 6 days ago Good morning Ann! Thank you for leaving an excellent review. It's great that Tony was able to be helpful and very polite throughout your experience with us. If you need further support please reach out to the team again. Thank you!
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1 week ago
Thank you Lucas excellent service would recommend 5 star
Dave Crane
Toomey Nissan Basildon
Response from Toomey Motor Group Limited 1 week ago Good morning Dave and thank you for your great review. Lukas will be thrilled to hear that he was able to provide an excellent service! If you need further support please reach out again. Thank you!
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1 week ago
Really great customer service at Nissan! I had to bring my children along on the day of pick up and Mak was so lovely and friendly to them. Made us feel at ease. Thank you Mak for all your help and making the process as straight forward as possible! Can honestly say Mak went out of his way for us! Would highly recommend!
Harriet
Toomey Nissan Southend
Response from Toomey Motor Group Limited 1 week ago Good morning Harriet and thank you for leaving an excellent five-star review! We are delighted to hear that Mak was lovely, friendly and made you feel comfortable during your experience. It's great that throughout ensured that the process was straight forward and that he went out of his way to provide the positive service you received. If you need further support or have any questions please reach out again. Thank you!
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1 week ago
A pleasant experience
Addy made the whole thing easy from start to finish
Julia Lee
Toomey Nissan Basildon
Response from Toomey Motor Group Limited 1 week ago Thank you for your review, Julia! We are thrilled that Addy ensured you had a pleasant experience throughout your journey with us. If you have any further questions or need any support please reach out to the team again. Thank you!
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1 week ago
I'm glad I met Makaram at Toomey Southend. Makaram is every knowledgeable about our chosen car, he was so helpful, great customer care and friendly, especially towards my young son that support Spurs, it was a good banter from myself and Makaram because we both support the Gunner. Great guy.
Olubunmi Adenodi
Toomey Nissan Southend
Response from Toomey Motor Group Limited 1 week ago Thank you for your excellent review, Olubunmi! We are delighted to hear that Makaram was able to provide a knowledgeable, helpful and friendly service throughout your experience with us. If you need additional support please reach out to the team again. Thank you!
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1 week ago
We where looked after by Mak all be it we didn't buy a car from him his service and knowledge was great and made us feel confident in his service. Would highly recommend.
Adam Brittain
Toomey Nissan Southend
Response from Toomey Motor Group Limited 1 week ago Good morning and thank you for your review, Adam. It's great to hear that Mak was able to provide a knowledgeable service throughout your experience with us. If you need further support please reach out again. Thank you!
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1 week ago
Harry is a very friendly & knowledgeable salesman. I had a good experience at the Nissan show room & even purchased my car through Harry.
Sharon L
Toomey Nissan Southend
Response from Toomey Motor Group Limited 1 week ago Thank you for your review, Sharon! We are delighted to hear that Harry provided a very friendly and Knowledgeable experience during your visit to our showroom and throughout the purchase of your car. If you need further support please reach out again. Thank you!
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1 week ago
Excellent and speedy service from start yo finish when purchasing my
Nissan Qashqai, Lukas at NIssan Toomey Basildon was very helpful and offered excellent customer service.
Gemma Fitzmaurice
Toomey Nissan Basildon
Response from Toomey Motor Group Limited 1 week ago Good morning Gemma and thank you for your excellent review. We are delighted to hear that Lukas provided excellent and speedy service during the purchase of your Nissan Qashqai. If you need additional support please get in touch. Thank you!
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1 week ago
Really great customer service experience from Simon Moore and the whole team at Toomey Nissan (Southend) on the purchase of my new car. I would highly recommend.
Michael Mangion
Toomey Nissan Southend
Response from Toomey Motor Group Limited 1 week ago Thank you for your review, Michael! We are thrilled that Simon was able to provide great customer service when purchasing your new vehicle. If you need further support or have any questions please reach out to the team. Thank you!
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1 week ago
Lukas Tamasauskas has helped me purchase 2 cars now from Nissan. Nothing is too much trouble and very patient. Thank you Lukas!
Lisa Cope
Toomey Nissan Basildon
Response from Toomey Motor Group Limited 1 week ago Good morning and thank you for your review, Lisa! It's great to hear that Lukas was helpful and patient during your experience with us. If you need further support please reach out again. Thank you!
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1 week ago
Tony was really helpful, great customer service, loved the video sent pre-appointment! Joe also really helpful - highly recommend
Abby Ruddick
Toomey Nissan Basildon
Response from Toomey Motor Group Limited 1 week ago Thank you for your review, Abby! We are delighted that Tony was really helpful and provided a helpful and attentive customer service experience. If you need further support please reach out to the team again. Thank you!
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1 week ago
Came to Nissan to get a bigger car for my growing family, Harry was really helpful in arranging test drives for a couple of choices of qashqais and even went to Basildon to pick one up and bring it back to Southend for me to look at. Great experience all round.
jscarborough89
Toomey Nissan Southend
Response from Toomey Motor Group Limited 1 week ago Thank you for leaving an excellent review! We are thrilled to hear that Harry was really helpful in arranging test drivers for a range of vehicles. It's great that our team ensured you had a great experience with us. If you need further assistance or have any questions please reach out again. Thank you!
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1 week ago
Lukas was really good at understanding our needs and making sure we got the right car for us. He kept us updated throughout the process and gave us a thorough handover when the new car arrived. His after sale care has been really diligent too. I wouldn’t hesitate to buy a car from him, and Toomey Nissan again. Thank you Lukas :)
Jess May
Toomey Nissan Basildon
Response from Toomey Motor Group Limited 1 week ago Thank you for your review, Jess! We are thrilled that Lukas was very understanding and made sure you received the right car for you. It's great that he ensured that there was a clear line of communication and even provided diligent after-sales care. We look forward to welcoming you back into the showroom soon. In the meantime, if you need further assistance please reach out to the team. Thank you!
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1 week ago
Excellent customer service from Nissan, special mention to Makaram very helpful and well recommended, we will be returning again!
Claire Seaman
Toomey Nissan Southend
Response from Toomey Motor Group Limited 1 week ago Good morning Claire and thank you for your excellent five-star review. We are delighted that Makaram was able to provide a helpful service throughout your visit to us. If you need further support please reach out again. Thank you!
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1 week ago
Everything went smoothy without a hitch. Between ordering our car and receiving it our salesman moved on. Mak stepped in and from then on it went like a dream.
Steve Woolford
Toomey Nissan Southend
Response from Toomey Motor Group Limited 1 week ago Thank you for your review, Steve! We are delighted to hear that everything went smoothly during your experience with Mak! If you need further support or have any questions please reach out. Thank you!
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1 week ago
Paul Stevens
Toomey Nissan Southend
Response from Toomey Motor Group Limited 1 week ago Good Afternoon Paul, we are sorry to hear that you have had a negative experience with us at Toomey Nissan. Our team would to help resolve this issue with you, please can you email customerrelations@toomeymotorgroup.co.uk with more detail and your best contact information, our team will do everything we can to help you. Kind Regards, Toomey Motor Group.
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1 week ago
Tony Hopkins showed me round a new juke on mobility was very professional and very helpful.
June Woodhouse
Toomey Nissan Basildon
Response from Toomey Motor Group Limited 1 week ago Thank you for your review June! We are delighted to hear that Tony was able to show you around your new Juke on the Motability scheme. It's great that he was professional and very helpful throughout your experience. If you need further assistance or have any questions please reach out to the team again. Kind regards, Toomey Motor Group.
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