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4.8
#
1804 Reviews
4.8 Average of 1804 Reviews
  • Ashley Till
    5 minutes ago

    I didn't know what to expect when I first started car hunting, but came to Renault Toomey and fell in love with a gorgeous Clio. After speaking with Dan Casson, I went away and decided that was the car for me. Dan was really helpful from the off, I didn't feel pressured in any way, and he was really easy to work and communicate with. Throughout the whole process I felt well informed, and it has given me a lot of confidence in both the car and any ongoing support that I might need. I would definitely recommend Toomey, and Dan, especially for anyone looking to buy a new car!

    Toomey Renault Southend
  • Karoline Reed
    10 hours ago

    Mot & service all done in a timely manor, communication all good. I was happy with the service

    Toomey Renault Southend
  • Robert Grieve
    12 hours ago

    I've had many Mobility cars and dealt with many mobility sails men but working with Steve Moros was special. He knows his job well and does not try to sell you anything that's not right for you. He has a warm sense of humour and is happy in his work. He is a highly worth while member to the Toomey Renault Basildon team. Very pleased to have met and worked with him. Thank you Steve!!!

    Toomey Renault Basildon
  • Caroline Collins
    13 hours ago

    Fantastic service from start to finish. Steve Moros was very friendly and professional at all times. Would highly recommend.

    Toomey Renault Basildon
  • Richard
    16 hours ago

    Overpriced

    Toomey Renault Southend
  • jeff nicholes
    21 hours ago

    service and mot very quick

    Toomey Renault Southend
  • David Snashall
    1 day ago

    Definitely 5 star absolute professionals Restored my faith in second hand car dealers Definitely recommend these friendly professionals

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 day ago

    Good morning David, we're delighted to hear that our staff were able to restore your faith in second hand car dealers and that they were incredibly professional. Thank you for your review and recommendation. If you ever need any more assistance, please feel free to get in touch.

  • John Mead
    1 day ago

    Toomey’s - Michael Daws, It took me 24 hrs to test drive two vehicles, decided and drive home with my new car. The service received was outstanding no request was a issue just answered and sorted, Michael and the team made the process painless.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 day ago

    Good morning John, thank you for leaving an excellent review. We're thrilled to hear that Michael provided outstanding service, sorting out and answering all your requests, ensuring you had a painless process. It's great to know that you were able to test drive two vehicles and drive away with one all within 24 hours. If you ever need any further assistance, please don't hesitate to ask.

  • Ron Husk
    2 days ago

    Steve was an excellent salesman. Showed patience and respect. Showed us around the car was very knowledgeable and helpful

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 2 days ago

    Good morning Ron, thank you for taking the time to share your kind words about Steve here at Toomey Renault Basildon. We're thrilled to hear that he was patient, respectful, knowledgeable and helpful. If you require any further assistance, please feel free to reach out.

  • Harley-Skye Greenaway
    3 days ago

    Recently bought my first brand new car and it couldn’t have been easier. As someone who doesn’t know a lot about cars, Steve was very good at explaining everything I needed to know and the process of everything. He was extremely polite and answered any questions I had. He also kept me updated throughout the whole process and held a good rapport. Thank you Steve once again and the Renault team!

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 3 days ago

    Good morning Harley, we're delighted to hear about your positive experience with us, especially as a first-time new car buyer! Steve's dedication to ensuring you understood everything and keeping you updated is truly commendable. We'll be sure to pass along your kind words to him and the rest of the Renault team. If you have any further questions or need assistance, don't hesitate to reach out.

  • Rhiannon Tyrie
    3 days ago

    Our experience of getting a second hand car with Renault was great. Ricky was really helpful and kept us updated.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 3 days ago

    Good morning Rhiannon, we're delighted to hear about your great experience getting a second-hand car with us here at Toomey Renault! It's wonderful to know that Ricky provided helpful assistance and kept you updated throughout the process. If you have any further questions or need assistance in the future, don't hesitate to reach out.

  • Martin Sorrell
    3 days ago

    Steve the sales executive was very knowledgeable and helpful throughout the process. The service I received was excellent.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 3 days ago

    Good morning Martin, thank you for sharing your experience with us! We're thrilled to hear that Steve provided you with excellent service and was knowledgeable and helpful throughout the process. We'll be sure to pass along your kind words to him. If you ever have any questions or need assistance in the future, please feel free to reach out.

  • Sheila Mead
    3 days ago

    Bought my Renault Clio from Toomey’s Basildon. I spoke to Steve Moros who couldn’t have been more helpful. He answered all my questions, was very friendly as and knowledgeable. I feel that if I have any questions or problems going forward he would be only too willing to help. Well done Steve.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 3 days ago

    Good morning Sheila, thank you for sharing your positive experience with us! We're thrilled to hear that Steve Moros provided excellent assistance and made your car-buying process smooth and enjoyable. Rest assured, if you have any questions or need further assistance in the future, Steve will be more than happy to help.

  • David Bennett
    4 days ago Toomey Renault Basildon
    Response from Toomey Motor Group Limited 4 days ago

    Thanks for the 5-star review!

  • Jen Mackman
    4 days ago

    I recently bought the new Clio, and I couldn't be happier with it. The sleek appearance, the overall driving experience, and the comfort level during my daily commute to work are absolutely amazing. It's agile and I quickly adapted to driving it. Dan Casson at Toomey Renault Southend was fantastic. He was incredibly professional, with a wealth of experience and knowledge. No task was too big or too small for him to handle. I would highly recommend Dan and Toomeys if you are contemplating changing or buying a new car. I will certainly be returning.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 4 days ago

    Good morning Jen, thank you for sharing your positive experience with us! We're thrilled to hear that you're loving your new Renault Clio and that it's exceeding your expectations in terms of appearance, driving experience, and comfort. It's fantastic that Dan Casson provided you with exceptional service and guidance throughout your car-buying journey. We truly appreciate your recommendation and look forward to welcoming you back to Toomey Renault Southend in the future. If you ever need anything else or have any questions, don't hesitate to reach out.

  • JAY JAY THOMAS CALVER
    5 days ago Toomey Renault Southend
    Response from Toomey Motor Group Limited 4 days ago

    Thank you for leaving a review!

  • Julie Grimmett
    5 days ago

    Jay was amazing Very friendly , nothing to much trouble . Let me test drive a few cars saying take your time No pressure from him to buy at all . I told him what I wanted in the car and he found one suitable . Cheers Jay was a pleasure

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 4 days ago

    Good morning Julie, thank you for taking the time to leave such kind feedback about your experience with Jay! We're delighted to hear that he provided you with excellent service, ensuring you felt comfortable and supported throughout the process. It's wonderful to know that Jay's approach was friendly and accommodating, allowing you to test drive various cars without feeling pressured to make a decision. If you have any further questions or need assistance in the future, feel free to reach out.

  • Wayne Lake
    5 days ago

    Excellent service from Dave, everything was handled professionally, I have used this place 5 times now

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 4 days ago

    Thank you for your loyalty and for sharing your positive experience with us! We're delighted to hear that Dave provided you with excellent service and handled everything professionally. We look forward to seeing you again in the future. If you ever need assistance in the future, please don't hesitate to reach out.

  • Ian M
    6 days ago

    Just purchased a new Renault Kangoo through Mark at Toomeys Renault Basildon, fantastic service from start to finish. Mark made the whole process very simple and understood exactly what my needs were. Will not hesitate to contact again when i need to buy another van! Many thanks, great van wirh great customer service!

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 4 days ago

    Good morning Ian, thank you for sharing your positive experience with us! We're thrilled to hear that Mark provided you with fantastic service and made the process of purchasing your new Renault Kangoo straightforward. It's wonderful to know that he understood your needs and ensured a smooth transaction from start to finish. We truly appreciate your kind words and your trust in us. If you ever need assistance with another purchase in the future, don't hesitate to reach out.

  • tracey v
    6 days ago

    I recently purchased my new car from DAN CASSON and toomey renault southend. From the start dan was totally honest and full of information. I would not hesitate to buy another car from dan. So girls if you want to buy a renault and want a honest sales man go and see him. I only had a set amount of money to spend and I knew what car I liked and wanted. At no point did I feel pressured to spend more or pick a different car. Well done Dan I love it. Thank you and mummy says thank you for making me happy. Keep up the good work.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 4 days ago

    Thank you for choosing Toomey Renault Southend for your recent car purchase! We're thrilled to hear that Dan Casson provided you with a positive and honest experience. It's great to know that Dan's transparency and helpfulness made your car-buying process enjoyable and stress-free. We appreciate your kind words and are delighted that you love your new car. If you ever need anything else or have any questions, feel free to reach out.

  • jean benton
    1 week ago

    Would highly recommend Steve, excellent service

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good afternoon Jean, we're delighted to hear that you received excellent service from Steve here at Toomey Renault Basildon. Thank you for your recommendation and review. If you need any assistance in the future, please don't hesitate to ask.

  • Gloire stansfield
    1 week ago

    Fast efficient service

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 week ago

    Good afternoon, thank you for your review. We're glad to hear that you had a fast and efficient service.

  • Stephen Bourne
    1 week ago

    Talking to a trustworthy sales person like Steve fills me with confidence. No hard sell but happy to answer all my questions. I would buy from him in the future.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good afternoon Stephen, we're delighted to hear that you found Steve trustworthy and that it helped make you feel confident during your purchase. We look forward to seeing you again in the future, and if you have any further questions in the meantime please don't hesitate to reach out.

  • Cheri Denley
    1 week ago

    Dan Casson was absolutely fantastic, couldn't have asked for anyone better to help with the purchase of my new car! Answered any questions I had, and really put my mind at ease! Really involved my son in the process, which he absolutely loved!

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 week ago

    Good afternoon Cheri, thank you for taking the time to leave an excellent review about Dan Casson and us here at Toomey Renault Southend. We're thrilled to hear that he answered all your questions, put your mind at ease and involved your son during the process! If you need any further assistance, please don't hesitate to ask.

  • Maxy Holly
    1 week ago

    I have had a wonderful experience with Toomey Renault. I have only ever driven a Ford, so was nervous but Michael Daws was amazing at making me feel at ease, showing me how my new car works and getting everything done efficiently. Thank you Michael, I recommend to all.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good afternoon Maxy, we're delighted to hear that Michael Daws helped you feel at ease and helped you have an efficient car buying process. Thank you for your review and recommendation, if you need any help in the future please feel free to reach out.

  • Courtney Ferris
    1 week ago

    Steve was amazing Kept me informed of everything and a pleasure to do business with him

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Courtney, we're thrilled to hear that Steve was amazing and kept you well informed. If you require any further assistance, please do not hesitate to ask.

  • Mark Pulham
    1 week ago

    I recently leased a Renault Arkana from Toomey Renault Basildon, by the way its a fantastic car, I found the process of leasing this vehicle very easy the staff were very helpful and gave me all of the information i needed and the best way for me to lease the vehicle for my needs, i can not recommend them highly enough, i believe they went above and beyond to make this possible, if you are thinking of buying or leasing then i guarantee Renault Toomey Basildon is where you need to be, thank you so much Michael Daws and Dave for all your Help. Best, Mark Pulham.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Mark, thank you for sharing your positive experience with us! We're delighted to hear that you found the leasing process easy and that our staff provided you with all the information you needed. It's fantastic to know that Michael Daws and Dave went above and beyond to assist you in leasing your Renault Arkana. If you ever need anything else, don't hesitate to reach out.

  • Scouse Liverpool
    1 week ago Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Thanks for the 5-star review!

  • Zara Hiley
    1 week ago

    Steve was very helpful in the pick up of my new car, really knows his stuff!

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Zara, we're thrilled to hear that Steve was very helpful in the pick up of your new car. If you have any further questions please feel free to reach out.

  • steve Ruggles
    1 week ago

    I went to Toomey renault Southend to test drive the Austral Iconic hybrid . The car is great so i placed an order with Morgan. The whole experience was fantastic, He made it so easy with no sales pressure. In just over 5 weeks my new car arrived . the hand over process was very smooth and professional . I was so impressed with all the service i also purchased a second hand car for my wife. Thanks very much for all your help Morgan.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Steve, thank you for choosing Toomey Renault Southend for your car purchase. We're thrilled to hear that Morgan provided you with a fantastic experience, making the process easy and pressure-free. It's wonderful to know that you were impressed with our service and decided to purchase a second-hand car for your wife as well. We appreciate your kind words and look forward to serving you again in the future. If you have any further questions, please don't hesitate to ask.

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